1. Information We Collect
We may collect the following types of information: Personal Information: When you register on our platform, enroll in courses, or engage with our community, we may collect personal details such as your name, email address, phone number, and payment information. Profile Information: To enhance your learning experience, you may choose to provide additional information, including a profile picture, bio, and areas of interest.Usage Data: We collect information about your interactions with our platform, such as course enrollments, progress, quiz results, and forum participation. This helps us understand your learning preferences and improve our services. Cookies and Tracking Technologies: We use cookies to personalize your experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of our platform may not function properly without them.
2. How We Use Your Information
We use the information we collect to: Provide and Improve Services: Deliver courses, mentorship, and community features; personalize your learning experience; and enhance platform functionality.Communicate with You: Send you updates, newsletters, and promotional materials related to our services. You can opt out of these communications at any time. Support and Assistance: Respond to your inquiries, provide customer support, and address technical issues.
Compliance and Security: Ensure compliance with our Terms of Use, protect against fraudulent activity, and maintain the security of our platform.3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances: With Instructors and Mentors: To facilitate personalized mentorship and course delivery, your profile information and course activity may be shared with instructors and mentors.Service Providers: We may engage third-party service providers to assist with payment processing, data analysis, email delivery, hosting services, and customer support. These providers are obligated to protect your information and use it solely for the purposes specified by us. Legal Requirements: If required by law or in response to valid requests by public authorities, we may disclose your information.
4. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.6. Your Rights
You have the right to: Access and Update: Review and update your personal information through your account settings.Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails or contacting us directly.
Delete Account: Request the deletion of your account and personal data, subject to any legal obligations requiring us to retain certain information.To exercise any of these rights, please contact us at:
📧 Email: admin@expertcrib.com 📞 Phone: 08031977935 📍 Address: C123, Ikota Shopping Complex, VGC, Lekki-Epe Express Way, Lagos State.7. Children's Privacy
Our platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date.
